Experience:
As ACT! Certified Consultants and Premier Trainers, PC USA specializes exclusively in installing, customizing and training for the ACT!™ software package. In 1993, PC USA earned the first ACT Certified Consultancy in Florida. Since then we have pioneered many Sales Force Automation (SFA) and Customer Relationship Management (CRM) services specifically designed to help sales and marketing departments Identify, Attract, Acquire and Retain customers.
Based on thirteen years of experience gained from hundreds of successful deployments, we are confident in similarly assisting your organization in using office automation technology to address the twin challenges of improving productivity and increasing revenue. |
Emphasis on Training:
Because it is an industry fact that training is the most critical component to assuring the success of a office automation implementation, PC USA takes training seriously. So should You.
As an ACT Premier Training Center we have developed a proprietary graphical curriculum – based on our experience training over 1000 student – that accelerates users ability to apply ACT to automate sales and marketing procedures. Starting the next day after finishing an PC USA training session users are able to free up substantial blocks of time that previously were wasted on manual processes.
By customizing the training curriculum to You’s specific office environment the course specifically focuses on using ACT to improve user’s productivity in day-to-day operations. Since the training session is sculptured for You’s explicit business needs as communicated to us during our requirements conversations, no time or money is wasted covering topics the staff already knows or on functionality in which they have no interest in using. As soon as users complete the class, they are immediately productive.
The training does not end in the classroom. We take initiative to follow up post implementation, contacting users to assess how they are progressing. Best of all we offer…
Importance of Training |
Focus on Partnership
Your success is the benchmark by which we gauge ours. PC USA intention is to forge a partnership with You; an alliance whose aim is the growth of your organization. Not a “now and then” or “drop and deliver” occasional service, but a joint venture metered for the long term. We envision our relationship as a Marriage of Competence – each of us doing what we do best. |
PC USA Work is guaranteed:
Given the importance of office automation to the future success of your company, we sincerely appreciate your justified concern with the risks involved. This is why we offer the following promise:
In terms of quality, competence and delivery of professional services, we commit to a money back guarantee. You will receive a refund if the performance of any PC USA staff or subcontractor does not meet your expectations or fully comply with the best practice standards as accepted in the Customer Relationship Management (CRM) industry. |
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