Triggers which activate task executions include both data driven and human agents.
Workflow at its simplest is the movement of documents and/or tasks through a work process.
More specifically, workflow concentrates on the operational aspect of a work procedure:
how tasks are structured
who performs them
what their relative order is
how they are synchronized
how information flows to support the tasks
how tasks are being tracked.
help organizations to specify, execute, monitor, and coordinate the flow of work cases
workflow process involves constant change and update.
Perfect Followup ... made easy! ™
Sales Automation Manager (SAM) adds to ACT™ the power to automatically schedule activities and generate correspondence according to patterns (called "campaigns") that you define. |
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